Charles exceeds all expectations. Not only is he knowledgeable, he and his team never leave you wanting or needing for anything. He answers calls and email immediately and is lightning fast at getting you into see a home your interested in. He isn’t only friendly, he takes the time to really care. He knew my daughter loved dinosaurs and rocks, he found a big round one, gave it to her and told her it was a dinosaur egg! It’s still one of her favorite things! Thank you for everything! Don’t want to forget about the team! Erin is tenacious and gets the job done! When I had a question on my loan estimate (and i couldn’t get a hold of the loan officer) She called that loan officer on my behalf, until the loan officer called me back! Shes professional and hard working!